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Knowledge Management
A system for organizing and sharing information is critical for success. Much of the work on the Quality
Management System is creating knowledge on how things should be done. A systems approach that can
reach across all facilities and make everything easily accessible to everyone who needs it is critical.
Operational Excellence
Regardless of what International Management System Standard you may
be implementing, the model needs to be aligned and integrated with your
existing business management system.
Business Operating System (BOS)
For lasting success the quality system needs to evolve into a business
operating system; seamlessly focusing all the tools on business results.
Goal setting and deployment
Alignment and cascading of goals and key performance indicators throughout the organization is
fundamental to success. Every process at all levels within your organization need a scorecard to know
how well they’re doing.
Lean Implementation
Integrate lean with other services to prevent redundant and sometimes confusing overlap. The goal is to
make this one tool integrate in a coordinated effort to eliminate waste throughout every process and
increase throughput while reducing inventory and operational expense.
Six Sigma Projects
There are several strategies for implementing Six Sigma and the key is making it work in your overall
system. A non-traditional approach to use master black belts, to lead your projects may be the quickest
way to results and to build the success necessary to drive greater adoption of the tool. Most companies
start with training their own and take so long to see results they get discouraged.
Automotive Benchmarking
Learn how your organization compares in terms of efficiency, effectiveness and quality to your industry
counterparts.
Web-based Consulting
By offering this best-in-class web-based service for the first time, organizations of all sizes and any
location around the world now have the opportunity to have a personal, affordable world class consultant
right at their side.
Documentation Review Bundle
This package is designed for organizations during implementation or continuous improvement phases.
You will send your documentation to your assigned Operational Excellence Professional to review.
The James Group Operational Excellence Professional will provide an objective summary report stating
the gaps to the Standard's compliance and make effective recommendations. Once you have made your
revisions, your assigned Operational Excellence Professional will conduct a final review and report. This
review also applies to Lean Implementation documents such as: value stream maps, standardized work
instructions, balanced work load plans, load leveling schedules, pull system plans, Total Productive
Maintenance plans, etc.
Documentation Development Bundle
This package is designed for organizations during implementation or continuous improvement phases.
By utilizing web-based communication, your assigned Operational Excellence Professional will lead and
facilitate your team live via the web to co-develop your documentation to meet conformance to the
Standard and tailored to your organization's processes.
If you are implementing Lean Technologies, your assigned Operational Excellence consultant will lead
your team's current and future state value stream map development.
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